Frequently asked questions

What are the shipping options?

At this point in time we ship all packages through USPS Priority delivery, this usually takes 2-3 days after payment and packagaing has been processed. Shipping will only take place on weekdays and not on the weekends.

What do I do if I received a defective order?

We at NerdCity take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away.

How do I contact your company if my question isn’t answered here?

The most easiest and effecient way to contact is is through email (storeinfo@nerdcitycollectables.com), where we aim to reply back within 48 hours.